Return & Refund Policy
At Fabroses, we strive to deliver the highest quality products to our customers. Please review our return policy below:
Returns
Eligibility for Return:
Returns are only accepted if the product is damaged or defective upon delivery.
Timeframe:
You must notify us within 7 days of receiving the product.
Process:
Send a detailed email to fabroses123@gmail.com with Order ID, photos of the damaged product, description of the issue
We will evaluate your request and respond within 2-3 business days.
Non-Returnable Items:
Products without proof of damage or reported after 7 days of delivery.
Refunds
Approval:
If your return is approved, we will initiate a refund or replacement based on your preference.
Refund Processing:
Refunds will be credited to your original payment method within 5-7 business days.
Important Notes
Non-Compliance:
If the product does not meet the above conditions or fails to reach us within the specified timeframe, the return/exchange request will not be honored.
Shipment Responsibility:
Fabroses Couture is not liable to pay return shipment charges or any duty charges that may apply.
Contact Us
If you have any questions, please contact us:
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Email: fabroses123@gmail.com
Return address:
Fabroses Couture
35/2538A, Santhipuram road
Kochi ,Kerala - 682025
Ph: 7306294060